Privacy & trust
Your information deserves care and transparency.
We collect only what we need to run a secure handmade marketplace — and we explain how your data is used, stored, and protected.
Last updated: May 2026
Ebladi collects information you provide directly, data generated when you use the marketplace, and limited technical data needed to keep the site secure and performant.
When you create a shopper or seller account, we store credentials and profile preferences needed to sign in, manage orders, and personalize your experience.
You can update profile details in account settings. Email verification may be required for certain security-sensitive changes.
Checkout involves payment processors that handle card or wallet details according to their own privacy policies. Ebladi does not store full payment card numbers on our servers.
We retain order records, fulfillment status, and invoices to support returns, disputes, and tax obligations where applicable.
We use essential cookies for sign-in, cart, and security. Optional analytics help us understand how shoppers discover crafts and improve the marketplace.
See our Cookies policy for a plain-language breakdown of cookie types and how to manage preferences.
Messages between buyers and artisans are stored to provide support, resolve disputes, and improve safety. Artisans may see information needed to fulfill your order.
We do not sell your conversations to third parties for advertising.
We apply administrative, technical, and organizational measures appropriate to a modern ecommerce platform — including access controls, encryption in transit, and monitoring for abuse.
No online service can guarantee absolute security; we encourage strong passwords and prompt reporting of suspicious account activity.
Ebladi integrates trusted partners for payments, shipping notifications, email delivery, and infrastructure hosting. These providers process data only as needed to perform their services.
Links to external artisan websites or social profiles are governed by those sites’ policies, not ours.
Depending on your location, you may have rights to access, correct, delete, or export personal data, and to object to certain processing.
For privacy questions or formal requests, contact Ebladi through the Help Center. We will respond within a reasonable timeframe and may verify your identity before fulfilling sensitive requests.
Your trust matters
We treat shopper and maker data with the same care we bring to craftsmanship.
Plain language policies — no hidden data sales to advertisers.
We gather data to run orders, reviews, and security — not to build unrelated profiles.
Payment partners and infrastructure chosen for reliability and protection.
Settings, cookie choices, and support channels when you have questions.